POLICES

Payment:
We currently only accept Paypal on online orders. Please contact us for any other possible payment methods.

Private/Customize Order:
We offer personalized sizing and customize order. Please contact info@byhnewyork.com for further detail.

Shipping:
We offer free shipping on full price items and a flat rate shipping per sales items. All items will be shipped from our production studio in Taiwan.
We provide worldwide shipping through international postal Express Mail Service (EMS). Orders will be shipped within 1-2 business days with tracking numbers. We will not be responsible on shipping delays and delays at customs bureau. Any taxes, duties, fees, etc upon delivery are the responsibility of the customer.

Return/Exchange:
We accept exchange for different size or color, however the shipping costs are customer's responsibility. For exchange, items must be sent back within 10 days of receiving.
All exchange items must be in perfect, unworn condition otherwise an exchange will not be granted and item will be returned to buyer.
We do not issue refunds unless an item is defective. All sale/discounted items are final sale.